Faczo Tech Private Limited — Last Updated: 26 August 2026
PRIVACY POLICY
Privacy Policy
Faczo Tech Private Limited — Last Updated: 26 August 2026
Faczo Tech Private Limited ("Company", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products, in accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
1. Information We Collect
We may collect the following categories of information:
● Personal details you provide, such as your name, email address, phone number, billing and shipping address.
● Order and transaction details, including products purchased and payment status (payment card details are processed by our secure third-party payment gateway and are not stored by us).
● Technical and usage data collected automatically, such as IP address, browser type, device information, and pages viewed on our website.
● Communications you send to us, such as customer support enquiries and feedback.
2. How We Use Your Information
We use the information we collect to:
● Process and fulfil your orders, including delivery and after-sales support.
● Communicate with you regarding your orders, enquiries, or account.
● Improve our website, products, and services.
● Send you promotional offers or updates, where you have consented to receive them.
● Comply with applicable legal, tax, and regulatory requirements.
● Detect, prevent, and address fraud, security, or technical issues.
3. Sharing of Information
We do not sell your personal information. We may share your information with:
● Logistics and delivery partners, to fulfil and ship your orders.
● Payment gateway providers, to process transactions securely.
● Professional advisors and service providers who assist us in operating our business, under appropriate confidentiality obligations.
● Government authorities or regulators, where required by applicable law.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can manage or disable cookies through your browser settings; however, this may affect certain features of the website.
5. Data Security
We implement reasonable technical and organisational measures, including secure connections and restricted access controls, to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, including to comply with our legal, accounting, or reporting obligations, after which it is securely deleted or anonymised.
7. Your Rights
Subject to applicable law, you have the right to:
● Access the personal information we hold about you.
● Request correction of inaccurate or incomplete information.
● Request deletion of your personal information.
● Withdraw consent to marketing communications at any time.
To exercise any of these rights, please contact us at Yashbohara01@gmail.com.
8. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with an updated 'Last Updated' date. We encourage you to review this page periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
● Faczo Tech Private Limited
● #11, 3rd Cross Road, Sowrasthrapet, Bangalore, Bengaluru (Urban), Karnataka - 560053, India
● Phone: +91 8884569731
● Email: Yashbohara01@gmail.com
